HomeMy WebLinkAbout15.E.1. Authorization for Full-Time Public Works Clerical Position
IS: E.L
CITY OF SHAKOPEE
Memorandum CONSE~~r
TO: Mayor & City Council
Mark McNeill, City Administrator
FROM: Bruce Loney, Public Works Director
SUBJECT: Authorization for Full-Time Public Works Clerical Position
DATE: February 1, 2005
INTRODUCTION:
This agenda item is for the City Council to consider authorizing a full-time Office
Service Worker for the Maintenance Divisions in the Public Works Department.
BACKGROUND:
Included in the 2005 Budget within the Street Maintenance Division is the hiring of a
full-time clerical position. This full-time position was recommended out of the
Organizational Study for the City of Shakopee by Short-Elliott-Hendrickson, Inc.
Previously, the Public Works Department has had a clerical person for 20 hours per week
in 2003 and 2004. The recommendation by Short-Elliott-Hendrickson for a full-time
clerical person, reporting to the Public Works Supervisor, is to improve the management
of records, organization of :files and reports for the Street Division, Shop Division, Park
Division and Sanitary and Storm Drainage Enterprise Fund. With the growth of the City
and the amount of infrastructure to manage, it is essential to have a full-time clerical
person working with the Public Works Supervisor.and the other supervisors in managing
and reporting the work that is done by the various divisions in the Public Works
Department.
Attached to this memo is a job description, which has been prepared by the Public Works
Department and reviewed by Administration. This job description is titled Public Works
Office Service Worker and has been graded by Rod Kelsey of Riley Dettman and Kelsey.
This position has been graded at a Grade 3 level ofthe City's non-contract pay plan.
ALTERNATIVES:
1. Approve a motion approving the job description and authorizing the hiring of a
full-time Public Works Office Service Worker in the Maintenance Divisions in
the Public Works Department.
2. Do not authorize a full-time clerical position at this time.
3. Table for additional information.
RECOMMENDATION:
Staff would recommend Alternative No.1, to begin the hiring process for a full-time
clerical position in the Public Works Department. It should be noted that this position
would also be able to assist the Engineering Division in their clerical needs, as necessary,
as included in the job description.
ACTION REQUESTED:
Approve a motion approving the job description and authorizing the hiring of a full-time
Public Works Office Service Worker in the Maintenance Divisions in the Public Works
Department.
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Description
Job Title: Public Works Office Service Worker
Job Grade: 3
Department: Public Works
Location: Public Works Building
Shift:
Reports To: Public Works Supervisor
FLSA Status: Nonexempt
Prepared By: Bruce Loney/Marilyn Remer
Prepared Date: 1/31/05
Update/Approved:
SUMMARY
Provides clerical and administrative support for the operations and maintenance
division_of the Public Works Department. This position will occasionally assist
with secretarial duties of the Engineering Division located at City Hall.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Uses word processing, database, spreadsheet and other computer software
programs to prepare and create files, reports, correspondence and other
documents.
Receives and routes incoming telephone calls, answers questions and provides
information to callers.
Responds to questions, complaints and requests for information from the public or
other departments, provides timely and accurate responses, assesses urgency of
issues and directs the questions to the appropriate staff. Releases information in
accordance with department policy and data practice laws.
Provide effective customer service in a professional, courteous and helpful
manner.
Prepares, matches and verifies purchase orders, invoices and vouchers; coding for
payment.
Opens and distributes department mail.
Keeps records by tracking and recording vehicle and equipment maintenance,
inventory and fuel costs. Assists in ordering supplies, parts and materials.
Assists with a variety of programs including Gopher State One Call and special
projects as requested.
Schedules and coordinates intra-office and interdepartmental meetings, required
training, schooling, and information flow.
Maintains accurate and efficient filing systems. Monitors and purges department
files annually in accordance with applicable legal regulations and the city's
retention schedule.
Performs other duties as apparent or assigned.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative ofthe knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); and a minimum of two
years related experience and/or training; or equivalent combination of education
and experience including public contact experience.
LANGUAGE SKILLS
Ability to read, analyzes, and interprets general business journals, periodicals, and
simple legal documents. Ability to respond to common inquiries or complaints
from customers, regulatory agencies, or members of the business community.
Ability to write routine reports and correspondence, that conform to prescribed
style and format. Ability to effectively present concise and accurate information
in one-to-one and small group situations to customers, clients and other
employees ofthe organization.
MATHEMATICAL SKILLS
Ability to add, subtracts, multiply and divides. Ability to perform these
operations using units of American money, weight measurement and distance.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in
written, oral or diagram form. Ability to deal with problems involving several
concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES
Ability to comprehend and communicate policies, practices and services
specifically of the Public Works Department; and the City of Shako pee in general.
Ability to deal with the public and maintain a calm, pleasant manner.
Ability to maintain alphabetical, numerical and statistical files and records.
Basic knowledge of computer operations, such as Word and Excel.
Knowledge of standard office equipment.
Ability to type accurately.
Knowledge of English spelling, punctuation and vocabulary and the ability to
check work for accuracy.
Ability to maintain working relationship with other employees and the public.
Ability to use discretion relating to work material and assignments in a
confidential manner as necessary and to exercise appropriate judgment in their
release or presentation.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.