HomeMy WebLinkAbout5/27/2014 � �
OFFICIAL PROCEEDINGS OF THE SHAKOPEE CITY COUNCIL
REGULAR SESSION SHAKOPEE MINNESOTA May 27,2014
Present: Mayor Brad Tabke; Councilmember Matt Lehman;Councilmember Jay Whiting; Councilmember
Kathi Mocol; Councilmember Mike Luce
Staff City Administrator Mark McNeill; Community Development Director R. Michael Leek;Finance
Present: Director/City Clerk Julie A Linnihan; Economic Development Coordinator Samantha DiMaggio
Attendees: Stacey Crakes,Leslie Vermillion,Deb Barber
1. Roll Call
2. Pledge of Allegiance
3. Approval of Agenda
Moved by Councilmember Kathi Mocol, seconded by Councilmember Mike Luce
Vote: 5 -0
4. Consent Business(All items listed in this section are anticipated to be routine. After a discussion by
the Mayor there will be an opportunity for members of the City Council to remove items from the
consent agenda for individual discussion. Those items removed will be considered following the
public hearing portion of the agenda. Those items remaining on the consent agenda will otherwise
not be individually discussed and will be enacted in one motion.)
Moved by Councilmember Matt Lehman, seconded by Councilmember Jay Whiting
Vote: 5 -0
A. Offer a motion to approve Resolution No. 7448, a resolution approving a Conditional Use Permit
for exterior storage,an Amendment of the Comprehensive Plan to guide this property for Industrial
use, and Preliminary&Final Plat of Checkered Flag First Addition,as prepared.
Moved to approve Conditional Use Permit for Exterior Storage,Preliminary&Final Plat of
Checkered Flag Addition, and Comprehensive Plan Amendment. Also offered Resolution No.
7448, A Resolution Of The City Of Shakopee,Minnesota,Approving The Preliminary And Final
Plat For Checkered Flag First Addition,A Conditional Use Permit For Exterior Storage,And An
Amendment Of The Comprehensive Plan To Guide Property For Industrial Use,Far Property In
The Heavy Industry(I-2)Zone. (Motion carried under the Consent Agenda)
5. RECOGNITION OF INVOLVED CITIZENS BY CITY COUNCIL(Limited to five minutes per
person/subject. Longer presentations must be scheduled through the City Clerk. As this meeting is
cablecast,speakers must approach the microphone at the podium for the benefit of viewers and
other attendees.)
No one came forward.
6. Business removed from the Consent Agenda will be discussed at this time
None.
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7. Workshop Discussion
A. First Stop Shop Customer Service Initiative
Leslie Vermillion of Scott County stated that annually SCALE has an education module as part of
the Transportation Economic Development(TED). The focus is on one of the elements of why the
First Stop Shop(FSS)was created and customer service.
Ms. Vermillion provided Council a background of SCALE and TED. The goal is education to
further efficiencies and effectiveness in government with regard to land use and economic
development.
This year the focus is on Customer Service Strategy which is building on the First Stop Shop.
Stacy Crakes,First Stop Shop,presented a brief history of SCALE and First Stop Shop (FSS). The
goal of SCALE is to provide enough jobs for 50%of the resident workforce in Scott County by
2030. The primary areas of focus is creating a database,current pursuits,and customer service
culture.
She discussed the Carlson Project. The key focuses from business/broker feedback is
transparencies and upfront information; partnering to get things done vs. strong arming or being an
enforcer; and streamlining processes to improve the experience as people are completing projects.
Ms. Crakes talked about a Customer Service Strategy Plan
Carlson Recommendations are as follows:
•Establish Cultural Expectations For County Customer Service
•Optimize Customer Service Within Each City
.Establish Routines For Continuous Customer Service Excellence
Carlson team suggested workshops. Three SCALE Leadership Workshops,three City Workshops
and one SCALE annual review and planning warkshop.
Deb Barber,EDAC member and FSS Advisory Committee Member,discussed the customer
service strategy plan and missions statement. Also discussed were, SCALE's customer service
values and strategies.
Ms. Crakes discussed various various upcoming workshops that would include cities in Scott
County.
Council was supportive of proceeding with First Stop Shop customer Service Initiative. Council
also asked that Shakopee Public Utilities Commission be a part of the customer service training.
8. Adjourn to Joint School Board and City Council meeting at 7:45
Moved by Councilmember Matt Lehman, seconded by Councilmember Jay Whiting to adjourn to
Joint School Board and City Council Meeting.
Vote: 5 -0
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Julie A Linnihan
Finance Director/Ciry Clerk
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Kitfi Weclanan
Recording Secretary