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HomeMy WebLinkAbout5.F.2. Adopt Findings-2006 Vision Implementation Workshop S. F.,2. CITY OF SHAKO PEE CONSENT Memorandum TO: Mayor and City Council FROM: Mark McNeill, City Administrator SUBJECT: Adopt Findings - 2006 Vision hnplementation Workshop DATE: April 13, 2006 INTRODUCTION: The Council is asked to receive the final report, and adopt the findings of the 2006 Vision hnplementation Workshop, which was held on January 24th. BACKGROUND: Attached is a report from facilitator Don Salverda, who led the City Council and eight staff members in a Vision hnplementation, and two-year goals setting session on January 24th. During that workshop, ten goals were identified for action during the next two years. They are (in descending order of priority): 1. To provide high quality services 2. To ensure the City's financial (fiscal) health 3. To foster community connections 4. To make the downtown and riverfront inviting 5. To develop and clarify the implementation plan for the visioning initiative proj ect 6. To make the community a welcome place to live and work 7. To deal with the tribal-related land ownership issues 8. To prioritize projects and to best utilize the current staff and resources 9. To protectthe environment 10. To strengthen the City's hometown feeling Note that these are in large part the goals and strategies which were adopted by the City Council as part of the Strategic Visioning Initiative, the I8-month process that had been completed in December. Three of the two year goals resulted from discussions at the workshop-Goals 5, 7, and 8. It is the intent of staff to provide a monthly update on progress towards each of these goals as part of the City Council agenda. RELATIONSHIP TO VISIONING: This supports all five of the identified goals - A through E. RECOMMENDATION: . I recommend that the report be accepted and that the findings be adopted. ACTION REQUIRED: If the Council concurs, it should, by motion, adopt the findings of the January 24th Vision Implementation and Goal Setting Workshop. ~~ Mark McNeill City Administrator Donald Salverda & Associates Rosevilfe Professional Center. Suite 511 · 2233 N. Hamline Avenue · Rosevilfe, MN 55113 (651) 484-1335 CITY OF SHAKOPEE COUNCIL AND DEPARTMENT HEADS 2006 VISIONING IMPLEMENTATION WORKSHOP EXECUTIVE SUMMARY CITY OF SHAKOPEE COUNCIL AND DEPARTMENT HEADS 2006 VISIONING IMPLEMENTATION WORKSHOP TABLE OF CONTENTS PaQe I INTRODUCTION ............ ............... ............ ...... ............ ,............. 1 II INTRODUCTORY REMARKS ...................................................... 2 III COMMUNICATION EXERCISE ...... .... .......................................... 3 IV REVIEW OF THE 2004 RETREAT AND PROGRESS MADE ON THE GOALS ............................................................ ......... '" ..... 3 V REVIEW OF THE CITY'S VISIONING INITIATIVE PROJECT ............. 3 VI THE CITY'S MISSION AND VALUES STATEMENTS ........................ 4 VII THE CITY'S VISION STATEMENT ................................................ 4 VIII THE CITY'S 20-25 YEAR GOALS... ...... ... ............ ...... ... '" ...... ... .... 4 IX THE GUIDING STRATEGIES FOR THE ACHIEVEMENT OF THE CITY'S lONG-RANGE GOALS .................................................... 4 X CHANGES EXPECTED TO IMPACT THE CITY .............................. 5 XI ISSUES AND OPPORTUNITIES FACING THE CITY ..... .................. 5 XII THE CITY'S TWO-YEAR GOALS PROGRAM TO ADDRESS CURRENT ISSUES AND OPPORTUNITIES ......... ...... .................... 5 XIII PRELIMINARY ACTION PLANS TO ACHIEVE THE GOALS ............... 5 XIV ROLES AND RESPONSIBILITIES ................................................. 6 XV EXPECTATIONS AND CONTRIBUTIONS ...................................... 6 XVI ORGANIZATIONAL CLIMATE QUESTIONNAIRE ............................ 6 XVII CLOSING REMARKS ......... .:...................... ........................ ......... 6 XVIII PARTICIPANTS COMMENTS ...................................................... 7 XIX RECOMMENDED FOllOW-UP ACTIONS ..................................... 7 ATTACHMENTS...................................................................... .. 8-32 CITY OF SHAKOPEE COUNCIL AND DEPARTMENT HEADS 2006 VISIONING IMPLEMENTATION WORKSHOP I INTRODUCTION The city council, city administrator, and department heads of the City of Shakopee held a Visioning Implementation Workshop on January 24, 2006. The workshop was held in the Training Room of the Shakopee Police Department. The Workshop Facilitator was Don Salverda, President of Donald Salverda & Associates of Roseville, MN. Participants at the workshop were: John Schmitt Mayor Terry Joos Council Member Matt Lehman Council Member Steve Clay Council Member Steve Menden Council Member Mark McNeill City Administrator Gregg Voxland Finance Director Judy Cox City Clerk Michael Leek Community Development Director Sgt. Jeff Tate Representing Police Chief Dan Hughes Kris Wilson Assistant to the City Administrator Rick Coleman Assistant Fire Chief representing Chief Ed Schwaesdall Mark Themig Facilities and Recreation Director Note: Both Dan Hughes and Ed Schwaesdall were out of town and could not attend the workshop. Also in attendance was Jon Mueller of the Shakopee Valley News and resident Donald Wagner 1 The primary objectives ofthe workshop were: 1) To review proaress being made since the 2004 Council - Department Heads Retreat 2) To review the citv's Visioninalnitiative Proiect and long-term goals 3) To develop a short-term (two year) aoals proaram for the city 4) To develop action plans for the short-term goals 5) To be educational and enjoyable~ This report summarizes the results of the workshop and includes recommendations for follow-up actions to be taken. II INTRODUCTORY REMARKS Mayor John Schmitt welcomed participants to the workshop pointing out the importance of communication and team work between the council and department heads, and the need to establish a two-year goals program for the city. He expressed his appreciation to the staff for their commitment to the city and for the quality of their work. City Administrator Mark McNeill also welcomed participants to the workshop, thanking them for their contribution to the city's. success. He expressed the strong need to develop consensus on the direction the city should move in the next two years, and need to develop tactics to address the city's two-year goals. He then introduced the Workshop Facilitator, Don Salverda. 2 III COMMUNICATION EXERCISE After introductory remarks were made, the facilitator indicated that one additional objective of the workshop was to enhance communication among the participants. The first activity began the communication process by providing the participants the opportunity to share perspectives, job successes. and frustrations, the greatest challenges facing the city, expectations for the workshop, and then thoughts on the Visioning Initiative Project. The challenges cited by participants were incorporated into later discussions on Issues and Opportunities facing the city. The refreshment breaks, dinner, and group discussions provided additional opportunities to further enhance communication. See Attachment A for the Greatest Challenaes Facinathe City and Expectations for the Workshop IV REVIEW OF THE 2004 RETREAT AND PROGRESS MADE ON THE GOALS The next activity focused on a brief review of the 2004 Council and Department Heads Retreat, and progress made by the city since the retreat. It was agreed that significant progress has been made on each of the goals established at the 2004 retreat. See Attachment B for the Goals Established at the 2004 Retreat V REVIEW OF THE CITY'S VISIONING INITIATIVE PROJECT The facilitator provided a brief review of the city's Visioning Initiative Project. He commended the city on this far-reaching initiative. He provided key information developed in the visioning initiative. He further explained that the task at the workshop is to develop a two-year goals program that is in alignment with the city's vision and long-term goals. 3 VI THE CITY'S MISSION AND VALUES STATEMENTS The Mission Statement The mission statement is a statement that describes the organization's. overall purpose and reason for existing. Participants reviewed the city's mission statement. The mission statement was developed at the 2004 retreat and approved by the council. The Values Statement The values statement reflects the spirit of the city and defines the core values that guide the day-to-day activities of city personnel. Participants reviewed the value statement also developed at the 2004 retreat. It was agreed that the values statement needs to be reaffirmed by the council. See Attachment C for the City's Mission and Values Statements VII THE CITY'S VISION STATEMENT The vision statement developed in the Visioning Initiative Project describes the desired future- 20 year - state and image of the City of Shakopee. See Attachment D for theCitv's Vision Statement VIII THE CITY'S 20-25 YEAR GOALS The city's 20-25 year goals, also developed in the visioning Initiative Project, define the long-term goals for the city. See Attachment E for the City's 20-25 Year Goals IX THE GUIDING STRATEGIES FOR THE ACHIEVEMENT OF THE CITY'S LONG-RANGE GOALS The guiding strategies for the achievement of the city's long-range goals provide guidance for the achievement of the goals. See Attachment F for the Guidinq Strateqies for the achievement of the City's Lonq-Ranqe Goals 4 X CHANGES EXPECTED TO IMPACT THE CITY Participants next listed changes. that are expected to impact the city during the . next five years. See Attachment G for the Listinq of Chanqes Expected to Impact the City XI ISSUES AND OPPORTUNITIES FACING THE CITY The next exercise was designed to bridge and link the visioning initiative guiding principles with current issues and opportunities facing the city, and relate it to a two-year timeframe. The exercise resulted in a fresh update on issues and opportunities facing the city. The exercise also resulted in a prioritization of the guiding principles - also expressed as issues and opportunities. See Attachment H for the Updated Listinq of Issues and Opportunities facinq the City XII THE CITY'S TWO-YEAR GOALS PROGRAM TO ADDRESS THE CURRENT ISSUES AND OPPORTUNITIES The identified issues and opportunities were then converted into a proposed goals program for the city for 2006-2008. The goals program includes ten highest priority goals. See Attachment I for the Proposed Two-Year Goals Proqram to Address the Current Issues and Opportunities XIII PRELIMINARY ACTION PLANS TO ACHIEVE THE GOALS Participants developed and discussed preliminary action plans for nine of the highest priority goals. Time did not allow for development of preliminary action plans fOr Goal #10 which had equal ranking with Goal #9. These preliminary action plans will be refined and further developed as to what the current staff can reasonably undertake with current workloads and resources, under the guidance of City Administrator Mark McNeill, and be provided to participants in a separate report from him. 5 XIV ROLES AND RESPONSIBILITIES Participants reviewed the roles and most significant responsibilities of. the city council, individual council members, the mayor, the .. city administrator, department heads, city employees and citizens. See Attachment J for the ListinQ of Roles and Responsibilities XV EXPECTATIONS AND CONTRIBUTIONS Included in this report, but not discussed at the workshop, are expectations that the council has of the staff and staff has of the council. Also included are the contributions that each group brings to the leadership team. See Attachment K for the ListinQ of Expectations and Contributions XVI ORGANIZATIONAL CLIMATE QUESTIONNAIRE Participants each filled out an Organizational Climate Questionnaire indicating their perceptions as to where the city is "currently at" and where it "ought to be" in seven dimensions. Participants indicated that there is room for improvement in a number of areas. See Attachment L for the Summary of the OrQanizational Climate Questionnaire XVII CLOSING REMARKS The workshop concluded with the facilitator challenging the participants to make a positive impact in their leadership roles. He pointed out the interdependency of the city council and staff, and the need to be mission and goal driven. He further challenged participants to be continuous learners, to accept, and appreciate diversity, to be team players, and to focus on the "big picture." Mayor John Schmitt. and City Administrator Mark McNeill closed the session by thanking the facilitator for organizing and leading the workshop and the council members and department heads for participating. 6 XVIII PARTICIPANTS' COMMENTS Participants critiqued the workshop. The comments were very favorable. See Attachment M for the Participants' Comments XIX RECOMMENDED FOllOW-UP ACTIONS It was agreed that considerable progress was made at the workshop and that follow-up actions are needed. Recommended follow-up actions are: 1) The mayor, council members, and city administrator review the Executive Summary of the workshop 2) The city administrator fine tunes the prioritized Issues and opportunities, and the recommended goals program for.city council consideration 3) The city council approves and formally adopts the finalized goals program 4) Action plans be developed for each goal under the guidance of the city administrator 5) Council members reaffirm the city's mission and values statements 6) The city council and city administrator monitor progress on achievement of the goals during the year 7) A follow-up workshop be scheduled in one year to evaluate progress and update the goals program Executive Summary Written. by the Workshop Facilitator Don Salverda Donald Salverda & Associates Roseville Professional Center, Suite 511 2233 North Hamline Roseville, MN 55113 (651) 484-1335 7 Attachment A I GREATEST CHALLENGES FACING THE CITYI 1) "The city's growth and strategy for growth" 2) "Communication - both internal and external" 3) 'Teamwork between council and staff - defining roles and responsibilities" 4) "The development of an implementation plan for the Visioning Initiative to monitor progress" 5) "The city has too many projects and too. heavy a workload for staff' 6) "Long-term, high-quality development" 7) "Organizational growth" 8) "Dealing with different community perceptions" 9) "The need for additional staff and space" 10) "The integration of new and diverse residents" 11) "To develop a small town atmosphere" 12) "The need to prioritize city services" 13) "The city's financial strengths and stability" 14) "Economic considerations" (';. 15) "Getting increased department involvement" 16) "The outcome of the MN builders Association of the Twin Cities issue" 8 Attachment A continued I WORKSHOP EXPECTATIONS I 1) "To develop two-year goals for the city" 2) "To develop tasks for implementation of goals" 3) "To develop consensus of the council as related to the city's vision" 4) "Direction" 5) "To clarify the vision for two years" 6) "To develop a framework for implementation" 7) "Mutual agreement on goals" 8) "Goals and teamwork" 9 Attachment 8 12004 GOALS I GOAL #1 TO MANAGE THE CITY'S GROWTH GOAL #2 TO INSURE THE CITY'S FINANCIAL STABILITY GOAL #3 TO CONTINUE TO PROVIDE QUALITY SERVICES WITH AVAILABLE RESOURCES GOAL #4 TO ACQUIRE ADDITIONAL PARKLAND AND DEVELOP ADDITIONAL PARKS GOAL #5 TO IMPROVE COMMUNICATION WITH THE PUBLIC GOAL #6 TO ADDRESS THE GITYiS TRANSPORTATION-RELATED ISSUES GOAL #7 TO MAINTAIN A CITY IDENTITY GOAL #8 TO DEVELOP A COMMUNITY VISION FOR THE NEXT 20-25 YEARS GOAL #9 TO IMPROVE INFRASTRUCTURE MAINTENANCE GOAL #10 TO IMPROVE COMMUNICATION AND COLLABORATION WITH OTHER PUBLIC-SECTOR JURISDICTIONS GOAL #11 TO INSURE A SAFE AND SECURE COMMUNITY 10 Attachment C MISSION STATEMENT OF THE CITY OF SHAKOPEE THE MISSION OF THE CITY OF SHAKOPEE IS TO PROVIDE THE OPPORTUNITY TO LIVE, WORK, AND PLAVIN A COMMUNITY WITH A PROUD PAST, PROMISING FUTURE, AND SMALL TOWN ATMOSPHERE WITHIN A METROPOLITAN SETTING. THE CITY WILL PROVIDE CUSTOMER-FRIENDL V, HIGH-QUALITY PUBLIC SERVICES THAT ARE , INTENDED TO MEET THE CHANGING NEEDS OF ITS RESIDENTS AND THE COMMUNITY AT LARGE. . 11 Attachment C continued I VALUES STATEMENT OF THE CITYI THE FOLLOWING VALUES ARE FUNDAMENTAL TO THE CITY OF SHAKOPEE'S SUCCESS AND THE.FULFILLMENT OF OUR MISSION: 1) EXCELLENCE AND QUALITY IN THE DELIVERY OF SERVICES We believe that service to the public is our reason for being and strive to deliver quality services in a highly professional and cost-effective manner. 2) FISCAL RESPONSIBILITY We believe that fiscal responsibility and the prudent stewardship of public funds is essential for citizen confidence in government. 3) ETHICS AND INTEGRITY We believe that ethics and integrity are the foundation blocks of public trust and confidence and that all meaningful relationships are built on these values. 4) PROFESSIONALISM We believe that continuous improvement is the mark of professionalism and are committed to applying this principle to the services we offer and the. development of .our employees. 5) VISIONARY LEADERSHIP AND PLANNING We believe that the very essence of leadership is to be visionary and to plan for the future. 6) EMPLOYEE CREATIVITY AND INNOVATION We believe in the resourcefulness of our employees and encourage creativity and innovation in providing services and solving citizen problems. 7) POSITIVE RELATIONS WITH THE COMMUNITY We believe that positive relations with the community and the public we serve leads to positive, involved, and active citizens. 12 Attachment 0 I THE CITY'S VISIONST ATEMENT .1 Twenty years from now, Shakopee will be known and valued as a unique city. . . Where a vital and historic downtown anchors an active riverfront district; and where the Minnesota River serves as a beacon for residents and tourists. Where distinct neighborhoods and business areas connect with each other through greenways and trails to protected natural habitat, recreational attractions, and other destinations; and where the arts deepen and enhance our community. Where active, healthy, individual and family lifestyles are supported through varied recreational and educational opportunities; where we demonstrate our ,commitment to youth; where both young and old enjoy community gathering places; where neighbors of all backgrounds respect and appreciate each other; and where diversity is celebrated. Where homes meet residents' lifetime needs and are in neighborhoods that are accessible and connected with one another; where housing developments and public spaces reflect community needs; and where the city's unique historic personality is thoughtfully balanced with easy access to urban conveniences. Where we support high quality, life-long educational opportunities; where employees receive living wages; and where both locally owned businesses and corporate headquarters are welcomed and well-;supported. Where residents are invested in the community and provide input on local issues; where open communication and community services are valued; and where high standards reflect our vision and commitment to creating a sense of community for generations to come. 13 Attachment E I THE CITY'S 20-25 YEAR GOALS I GOAL A TO BE AN ACTIVE AND HEAL THY COMMUNITY GOAL B TO PROVIDE A HIGH QUALITY OF liFE FOR CITIZENS GOAL C TO BE A GREAT PLACE FOR KIDS TO GROW UP GOAL D TO BE A VIBRANT, RESiliENT AND STABLE COMMUNITY GOAL E TO BE FINANCIALLY STRONG 14 Attachment F THE GUIDING STRATEGIES FOR THE ACHIEVEMENT OF THE CITY'S LONG-RANGE GOALS STRATEGY 1 Increase the use of park and recreation facilities and proarams STRATEGY 2 Enhance residents' phvsical. mental. and spiritual health STRATEGY 3 Protect the environment STRATEGY 4 Improve individual financial health STRATEGY 5 Foster community connections STRATEGY 6 Provide hiah Qualitv services that meet residents' needs STRATEGY 7 Make the community a welcomina place STRATEGY 8 Make the downtown and riverfront more invitina STRATEGY 9 Strenathen the small town feelina STRATEGY 10 Ensure the city's financial health STRATEGY 11 Ensure a ranae of housina opportunities 15 Attachment G continued CHANGES EXPECTED TO IMPACT THE CITY IN THE NEXT FIVE YEARS I MOST SIGNIFICANT I 1) THE CONTINUED GROWTH OF THE AREA 2) THE ECONOMY 3) TRANSPORTATION-RELATED ISSUES (THE NEED FOR MORE ROADS, UPGRADING OF ROADS, MASS TRANSIT, ETC.) 4) THE ANNEXATION OF TOWNSHIPS ADJACENT TO THE CITY 5) LEGISLATIVE DIRECTIVES AND THE INCREASING INFLUENCE OF THE LEGISLATURE ON THE CITY I SIGNIFICANT I 6) THE INCREASED ETHNIC DIVERSITY IN THE AREA 7) THE IMPACT OF THE SMSC 8) THE USE OF NEW TECHNOLOGIES 9) THE CHANGING NEEDS AND EXPECTATIONS OF THE PUBLIC FOR SERVICES 10) INCREASING NUMBERS OF LAW ENFORCEMENT-RELATED ISSUES 16 Attachment H ISSUES AND OPPORTUNITIES FOR THE CITY TWO-YEAR TIMEFRAME I HIGHEST PRIORITY - TOP TEN I (# of council & staff who ranked 1&0 in the top Seven) Rank 5+ 7 = 12 1) THE NEED TO PROVIDE HIGH QUALITY SERVICES 5+ 7 = 12 2) THE NEED TO ENSURE THE CITY'S FINANCIAL HEALTH 4+6. = 1 0 3) THE NEED TO FOSTERCOMMUNITY CONNECTIONS AND \ ORGANIZATIONAL CONNECTIONS 4+4 = 8 4) . THE NEED TO MAKE THE DOWNTOWN AND RIVERFRONT INVITING ?+6 :: 8 5) THE NEED TO DEVELOp.& CLARIFY THE IMPLEMENTATION PLAN FOR THE VISIONING INITIATIVE PROJECT 4+3 = 7 6) THE NEED TO MAKE THE COMMUNITY WELCOME. 2+5 = 7 7) THE NEED TO DEAL WITH TRIBAL-RELATED LAND OWNER ISSUES (2 YEAR) 1+6 = 7 8) THE NEED TO PRIORITIZE PROJECTS AND BEST UTILIZE CURRENT STAFF AND RESOURCES 2+4 = 6 9) THENEEDTOPROTECTTHEEN~RONMENT 2+4 = 6 10) THENEED TO STRENGTHEN THE CITY'S HOMETOWN FEELING 17 Attachment H continued ISSUES AND OPPORTUNITIES FOR THE CITY TWO-YEAR TIMEFRAME I LOWER PRIORITY I (# of council & staff who ranked 1&0 in the top Seven ) Rank 2+2 = 4 11) THE NEED TO ENSURE A RANGE,OF HOUSING 0+3 = 3 12) THE NEEDTO ENHANCE THE CITY'S PHYSICAL, MENTAL, AND SPIRITUAL HEAL TH 1 +1 = 2 13) THE NEED TO IMPROVE INDIVIDUAL FINANCIAL HEALTH 0+3 = 3 14) THE NEED TO INCREASE THE USE OF THE CITY'S PARK AND RECREATION FACILITIES 18 Attachment I PROPOSED SHORT -TERM (2 YEAR) GOALS TO ADDRESS THE ISSUES AND OPPORTUNITIES GOAL # 1 TO PROVIDE HIGH QUALITY SERVICES GOAL # 2 TO ENSURE THE CITY'S FINANCIAL (FISCAL) HEAL TH GOAL # 3 TO FOSTER COMMUNITY CONNECTIONS GOAL # 4 TO MAKE THE DOWNTOWN AND RIVERFRONT INVITING GOAL # 5 TO DEVELOP AND CLARIFY THE IMPLEMENTATION PLAN. FOR THE VISIONING INITIATIVE PROJECT GOAL # 6 TO MAKE THE COMMUNITY A WELCOME PLACE TO LIVE AND WORK GOAL # 7 TO DEAL WITH THE TRIBAL-RELATED LAND OWNERSHIP ISSUES GOAL # 8 TO PRIORITIZE PROJECTS AND TO BEST UTILIZE THE CURRENT STAFF AND RESOURCES GOAL # 9 TO PROTECT THE ENVIRONMENT GOAL #10 TO STRENGTHEN THE CITY'S HOMETOWN FEELING 19 Attachment J ROLE AND RESPONSIBILITIES OF THE CITY COUNCIL I MOST SIGNIFICANT I 1) To provide leadership, direction, and long-range planning for the city 2) To determine policy for the city 3) To hire and monitor the performance of the city administrator (to manage city operations) 4) To adopt an annual budget for the city 5) To represent the collective best interests of the city and the citizens of the city 20 Attachment J ( continued) ROLE AND RESPONSIBILITIES OF INDIVIDUAL COUNCIL MEMBERS I MOST SIGNIFICANT I 1) To represent the citizens and be accessible to them 2) To make leadership and policy decisions for the greater good of the city 3) To be prepared for, and participate in, council meetings 4) To act professionally and listen respectfully to other council members, staff, and citizens 5) To share information and communicate openly with the city administrator and other council.members 21 Attachment J ( continued) ROLE AND RESPONSIBILITIES OFTHE MAYOR I MOST SIGNIFICANT I 1) To conduct orderly and effective city council meetings 2) To represent the city at public functions 3) To facilitate discussions on agenda items and help resolve conflict among council members 4) To make advisory committee appointments 5) To sign the city's legal documents 6) To also function as a council member 22 Attachment J ( continued) ROLE AND RESPONSIBILITIES OF THE CITY ADMINISTRATOR. I MOST SIGNIFICANT I 1) To prepare and facilitate information for the council, make policy recommendations based on the information, and implement adopted policies 2) To be a liaison between the council and staff 3) To provide leadership and foster a positive work.environment for the city's.employees 4) To develop and administer the city's annual budget 5) To appoint, develop, evaluate, and terminate (when necessary) city employees .; 23 Attachment J ( continued) ROLE AND RESPONSIBILITIES OF DEPARTMENT HEADS I MOST SIGNIFICANT I 1) To provide leadership and goals for their departments 2) To manage the day-to-day operations of their departments 3) To prepare and administer the department's annual budget . 4) To communicate and cooperate with other entities in the city 5) To keep the city administrator and department staff informed 6) To provide training and development opportunities for department employees 7) To recommend "new hires" to the city administrator, mayor and council 24 Attachment J ( continued) ROLE AND RESPONSIBILITIES OF ALL CITY. EMPLOYEES I MOST SIGNIFICANT I 1) To have a positive attitude towards their job and when dealing with the public 2) To be team players 3) To be fiscally responsible 4) To be positive representatives and ambassadors of the city 5) To have a strong work ethic 6) To be receptive to, and participate in, training and development opportunities 7) To be innovative problem solvers 25 Attachment J ( continued) ROLE AND RESPONSIBILITIES OF THE CITIZENS I MOST SIGNIFICANT I 1) To vote in city elections 2) . To provide fiscal support for city services and operations; Le., to pay their taxes 3) To keep informed on issues that affect the city and to communicate their concerns to the city's elected officials and staff 4) To be involved in community affairs 5) To be positive contributors to the community , 26 Attachment K COUNCIL EXPECTATIONS OF THE STAFF 1 ) "Staff to be professional, honest, unbiased, informed on positions (no hidden agendas)" 2) "Staff to be efficient and productive in the management of daily city services" 3) "Staff to work effectively with the council and other departments" 4) "Staff to be fiscally responsible" 5) "Staff to provide innovative problem solving" 27 Attachment K COUNCIL CONTRIBUTIONS TO THE STAFF 1 ) "Positive reinforcement" 2) "To empower staff to perform their jobs" 3) "To be available 'for support of staff' 4) "To be prepared for meetings (to do homework)" 5) "To provide direction" 6) "To treat staff with respect" 28 Attachment K STAFF EXPECTATIONS OF THE COUNCIL 1) "Council doesn't 'surprise' the staff' 2) "Council communicates with staff' 3) "Council makes timely decisions" 4) "Council members be informed (read agenda packets)" 5) "Council focuses on policy-level issue~" 6) "Council provides clear directions" 7) "Council provides consistency" 8) "Council is professional in dealings" 9) "Council members honor decisions made by the council" 10) "Council provides leadership to the city" 11) "Council runs effective and efficient meetings" 12) "Council provides staff with the resources to do their jobs and adequate compensation" 29 Attachment K STAFF CONTRIBUTIONS TO THE COUNCIL 1) "Professionalism" 2) "Their best effort" 3) "Professional advice" 4) "No. surprises" 5) "Fiscal accountability" 6) ''The responsible management of daily operations" 7) "Leadership" 8) "Thorough and timely information" 9) "A good return on investment" 10) "Take care of business" 30 Attachment L ORGANIZATIONAL CLIMATE QUESTIONNAIRE For each of the seven organizational climate dimensions described below, place an "A" above the number that indicates your assessment of the organization's current position on that dimension and an "0" below the number that indicates your choice of where the organization should ideally be on this dimension. - Wn8t~ Ar ~ r WUc{{t: Ol"G~T T() ~G1 1. CONFORMITY. The feeling that there are many externally imposed constraints in the organization; the degree to which members lfeel that there are rules, procedures, ~ policies, and practices to which they have toic~nform, rather tban being able to dO~ t,l'2. their work as they see it. . I I r Conformity is not characteristic 1 2 3 1l 5.7 8 9 10 Conformity is very characteristic of theorgani uti on . \ . of the organizati on 2. RESPONSIBiliTY. Members of the organization alZt given personal responsibility to Q~ achieve their part of the organization's goals t e degree to which members feel that they can make decisions and solve problems wi'houC checking with Dupe~10~seaeh~ step of the way. \ ( .~ No responsibility is given in 1 2 3 115 . 9 10 There is great emphasis on the organization i personal responsibility in the organization 3. 5T ANDARDS. The emphasis the organization , aces on quality performance and out- @ standing production including the degree to/which m~mbers feel the organization is setting challenging goals for itself and co~nicattng these goals to its members. .~ . ~ Standards are very 1 0" or non- 1 2 3 II 5 6 7 8. 9 10 Hi gh cha 11 engi ng standards...:- existent in the organization . \ are set in the ~rg~nization IJ. REWARDS. The degree to which members fe 1 that tlley are being recognized and ~ rewarded for good work rather than being i nored, criticized, or punished when things go wrong. \ (7) . . 7 Members are ignored, punished, 1 2 3 II 5 6 7 8J9 10 Members are recognized and'~ or criticized I- rewarded positively ,5. ORGANIZATIONAL CLARITY. The feeling ~ong mem1:l,ers that things are we11- ~ organized and goals are clearly defined ra~r tban, reing disorderly or confused. \€_ b The organization is confused, 1 2 3 IJ 5.. 6. 7 8 l'!'9 10 The organization is we11- r2-'J disorderly, and chaotic I organized with clearly \' G defined goals '-~ . I 6. WARMTH AND SUPPORT. The feeling of friendliness is a valued norm in the ."C organization; that members trust one another land ofter support to one another. ".-. ~ The feeling that good relationships prevail i~ the -rrk environment. (~i' ., \ ". ) There I. .. .....th .nd .upport 1 2 3 q 5 6 r g j9 10 W.""'h and .upport .re very- in the organization characteristic of the J organization 7. LEADERSHIP. The willingness of organization! memb,rs to accept leadership and direction from other qualified personne1. As ~eeds'for leadership arise, members &" ~ feel free to take leadership roles and ars rew~rdedlfor successful leadership. ,~i? I Leadership is based on expertise. The organization is not dominated by, or dependent- on, one or two persons. ! f ! I Leadership Is not rewarded; 1 2 3 II 5 6 47 8&9 11) Members accept and are members are dominated and rewarded for leadership dependent orresht leader,hip based on expertise ,1 ttempts 31 Attachment M CITY OF SHAKOPEE COUNCil AND DEPARTMENT HEADS 2006 VISIONING IMPLEMENTATION WORKSHOP PARTICIPANT COMMENTS 1) "Good meeting -good discussion on a lot of topics that support the vision, goals, and strategies. I felt the dialogue between council and staff was good. Good information for staff to use in future years." 2) Good - needed more time. Accomplished good team interaction. Offered opportunities for presentations. Thank you." 3) "Meeting was well run -focus onthe two years was great - I learned a lot from other departments. Thanks" 4) "Good workshop. Liked review. Liked keeping things moving. Liked identifying specific actions (tactics) to focus on. Thank you." 5) "Did an excellent jobgoing through awide list of items. Was able to keep us moving and on track." 6) 'The meeting efficiency tried to get to the "next step; Le., action plan. Small group discussion was good. More refinement of action plan is needed. Somehow we ended up with more goals." 7) "Fairly well organized. A little rushed but not too mad (could have used another hour). Kind of rushed the first part generating the eight issues/goals." 8) "Need more time for the council to discuss some issues. The session moved along welL" 9) "Meeting started off shaky. I wasn't clear on the exercise to integrate the "challenges" with the vision-strategy. Seemed confusing. Once we got into the swing, I think it went better. Overall- good result." 10) "Too short - needed more time to discuss action steps. Need clarification of strategies versus goals (short-term)." 11 ) "The meeting was interesting and informative, but there wasn't enough emphasis on priorities. What can we reasonably do given current workloads and resources. The action plans developed by the small groups should have been analyzed more." 32