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HomeMy WebLinkAbout5.E.6. Revised Job Description for IT Coordinator V , i.~. ~v City of Shakopee Memorandum TO: Mayor and City Council 'J ~ ~ ~ Mark McNeill, City Administrator FROM: Kris Wilson, Assistant City Administrator SUBJECT: Approval of Revised Job Description for IT Coordinator DATE: December 12, 2007 Introduction The City Council is asked to approve the attached job description for the position of IT Coordinator. Background The existing job description for this position, which is titled MIS Coordinator, was written in 2001 when the City hired its first full-time IT staff. Since that time, our IT system has expanded and evolved significantly and we have added a second IT position which now handles some of the responsibilities that were originally listed in the MIS Coordinator's job description. Additionally, the position now reports to the Assistant City Administrator and is part of the Administration Department, rather than the Community Development Director as indicated on the old job description. As a result of these changes the existing job description is significantly out of date. I have worked with IT Coordinator Carrie Duckett to update the job description so that if reflects the current responsibilities of the job. Budget Impact The revised job description has been reviewed by the City's pay plan consultant, and it is his recommendation that it remain in Grade 8 of the City's Non-Union Pay Plan. Therefore, there is no budget impact as a result of this action. Relationship to Vision This is a housekeeping item. Requested Action: If it concurs, the Council should offer a motion to approve the attached job description for the position of IT Coordinator. CITY OF SHAKOPEE Job Description Job Title: IT Coordinator Department: Administration Reports To: Assistant City Administrator FLSA Status: Exempt Prepared By: Kris Wilson, Assistant City Administrator Prepared Date: 05/01/2007 Approved By: City Council Approved Date: Grade: 8 SUMMARY The IT Coordinator position responsible for the development and operation of effective, integrated information technology systems for the City of Shakopee. This position serves as the City's network manager, and is responsible for ensuring that all elements of the City's computer system(s) operate efficiently to maximize the benefit to employees and the public. Coordinates a wide array of IT services for seven City Departments; working with outside agencies, consultants and contractors as needed. Responsible for maintaining network security, assessing City's current and future IT needs, prioritization and coordination of all IT projects and purchases, and development and implementation of IT standards and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties maybe assigned. Responsible for the overall structure, operation and maintenance of the City's IT network to ensure the availability of a modern, reliable, and multi-faceted IT system for the City's seven departments. Responsible for developing and implementing policies and procedures for ensuring the security and integrity of the City's network. Establishes back-up procedures; administers, develops and maintains City's Storage Area Network; recommends and oversees City's Disaster Recovery Planning. Prioritizes and coordinates IT projects and purchases. Ensures City resources are allocated and utilized appropriately. Compiles project status reports, coordinates project schedules and meetings and identifies and resolves technical problems to ensure final completion of projects on-time and on-budget. Responsible for reliable operation of City's VOIP phone system, including configuration, system maintenance, and troubleshooting. Anticipates and takes pro-active steps to prevent potential network problems and manage system capacity. Assesses and makes recommendations regarding organization's current and future technology needs. Works with supervisor to develop and monitor annual IT budget. Manages a wide range of hardware warranties, software service agreements and licenses. Coordinates installation, expansion and maintenance activities related to City's I-Net. Responsible for development, implementation and enforcement of IT policies intended to protect the City's data / network and to ensure hardware and software compatibility. Works with individual City departments to evaluate and meet ongoing and project-specific IT needs. Coordinates with outside agencies to ensure appropriate set-up, configuration and connectivity for a variety of applications. Determines the need for and provides oversight for IT consultants, contractors and vendors. Provides day-to-day work assignment, training and oversight for IT Specialist. Assists IT Specialist in providing desktop support to end users as needed. Provides training to individuals and small groups to ensure the efficient use of hardware and software. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A.A.) or equivalent from atwo-year college or technical school. Three to five years of full- time, permanent experience as an MIS professional in a governmental setting or other organization having similar MIS needs. LANGUAGE SHILLS Ability to read and interpret documents such as procedure manuals, technical journals, and operating and maintenance instructions Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS The applicant must have a valid Minnesota driver's license, or be eligible to obtain one. MSCS certification is desirable. OTHER SHILLS AND ABILITIES Broad understanding of the role, functions, and responsibilities of city government. Ability to work effectively with a variety of people and maintain confidentially regarding the content of City data. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. CITY OF SHAKOPEE - Job Description Formatted: Font 12 pt Job Title: ~T Coordinator - - _ ~ Deleted: Management Information l - (Systems (MIS) Coordinator pepartment: Administration - - Deleted: Grade:. 811 ~Zeports To: Assistant CitLAdministratol; _ - FLSA Status• Exempt !Deleted: Community Development Prepared By: Cris Wilson Assistant City Administrator Deleted: Lueaeon: cityHauli Prepared Date• ,0$/01/''007 - - _ _ _ _ - _ _ _ _ _ _ _ Deleted: Community Development I I` Director I Approved By: City Council Approved Date: `mil ¶ Formatted: Font: 12 pt Grade: _ ; - - i Deleted: R. Michael Leek, Community _ - - - - - - - - - - - - - - - - - - - - - - _ ~ Development Director - - - _ i Deleted: 09/37/01 SUMMARY The IT Coordinator position is esponsible for the development and operation of effective, integrated I Deleted: ; information technology systems for the City of Shakopee. This position serves as the City'snetwork manage>e Formatted: Font lz pt-_ and is responsible for ensuring that all elements of the C~"ty's computer system(s) operate efficiently to Formatted: Font: lz pt maximize the benefit to employees and the public, Coordinates a wide.array of IT services for seven Citv Deleted: l0/o3/ot¶ De~artments• workine with outside a encies consultants and contractors a5 needed. Responsible for !salary Range: ¶ 1? .Hiring Range: maintaining network security assessine City's current and future IT needs nrlorttlzatlon and coordination of all l Deleted; it IT proiects and_purchases and devel~ment and implementation of TT standards and nollcles.~ j Deleted: MIS ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. 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Compiles project status reports, coordinates project schedules and meetings and identifies and itne: o _ _ resolves technical problems to ensure final completion of projects on-time and on-budget. ~ Deleted. entigr;ty i Deleted: all Responsible for reliable operation of City's VOID phone system includine configuration, system maintenance. and troubleshooting. Anticipates and takes pro-active steps to prevent potential network problems and manage system capacity. Assesses and makes recommendations regarding organization's current and future technology needs. Works with supervisor to develop and monitor annual TT budget. Manages a wide range of hardware warranties, software service agreements and licenses. Coordinates installation, expansion and maintenance activities related to City's I-Net. Responsible for development, implementation and enforcement of IT policies intended to protect the City's data /network and to ensure hardware and software Fompatibility. ~ Deleted: compatabilay Works with individual City departments to evaluate and meet ongoing and project-specific TT needs. Coordinates with outside agencies to ensure appropriate set-up, configuration and connectivity for a variety of applications. Determines the need for and provides oversight for TT consultants, contractors and vendors. Provides day-to-day work assignment, training and oversight for TT Specialist. Assists TT Specialist in providing desktop support to end users as needed. Formatted: Font: 12 pt Provides training to individuals and small groups to ensure the efficient use of hardware and software. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A.A.) or equivalent from atwo-year college or technical school. Three to five years of full- time, permanent experience as an I•T_professional in a governmental setting or other organization having Deleted: n-lls similar LT_needs. _ _ _ _ _ _ i Deleted: Mls Formatted Font: 12 pt LANGUAGE SKILLS Ability to read and interpret documents such as~rocedure manuals, technical journals,~and operating and `Deieredc safety rules, maintenance instructions Ability to write routine reports and correspondence. Ability to speak effectively j Det!eted: , ana procedure manuals. before groups of customers or employees of organization. Formatted: Font: lz pt - MATHEMATICAL SKILLS Ability to apply concepts such as fractions percentages ratios and proportions to practical situations !Formatted: Font: (oerauit) Times Ability to apply concepts. of basic algebra and geometry. 'New Roman, lz pt - - I~ Deleted: Ability to calculate figures - (and amounts such as discounts, interest, REASONING ABILITY commissions, proportions, percentages, Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited ~ area, circumference, and volume. standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or Formatted Font 12 pt schedule form. CERTIFICATES, LICENSES, REGISTRATIONS The applicant must have a valid Minnesota driver's license, or be eligible to obtain one. MSCS certification is desirable. - - - ~ Deleted:ll Formatted: Font: 12 pt OTHER SKILLS AND ABILITIES Broad understanding of the role, functions, and responsibilities of city government. Ability to work effectively with a variety of people and maintain confidential regarding_the content of City data PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.